Privacy Policy
1. Introduction
At shadowandhaven, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our website and services.
2. Data We Collect
Personal Data You Provide:
- Contact Information (name, email address)
- Communication content (messages submitted through contact forms)
Automatically Collected Data:
- IP address and device information
- Browser type and version
- Usage data (pages visited, time spent, etc.)
3. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
- Your explicit consent
- Performance of a contract
- Legitimate business interests
4. How We Use Your Data
- Respond to inquiries and provide support
- Improve website functionality and user experience
- Send administrative information
- Prevent fraud and maintain security
5. Data Sharing and Disclosure
We may share data with:
- Service providers (hosting, analytics)
- Legal authorities when required
- Third parties with your consent
6. International Data Transfers
Your data may be transferred to and processed in countries outside the EU. We ensure adequate protection through:
- EU Commission adequacy decisions
- Standard contractual clauses
7. Data Retention
We retain personal data only as long as necessary for:
- Provision of services
- Legal obligations
- Dispute resolution
8. Your Rights (GDPR)
- Right to access and rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
9. Cookies and Tracking Technologies
We use cookies to:
- Analyze website traffic
- Remember user preferences
- Improve user experience
You can manage cookie preferences through your browser settings.
10. Security Measures
We implement appropriate technical and organizational measures including:
- SSL/TLS encryption
- Regular security assessments
- Access controls
11. Changes to This Policy
We may update this policy periodically. Material changes will be notified via email or website notice.
12. Contact Us
For data protection inquiries or to exercise your rights, contact us at:
Email: info@shadowandhaven.com